Tag: Technology
IGA: Unlocking the power of super apps to unify customer experience
If your casino still has separate apps for gaming, hotel bookings, loyalty, and dining, you’re already behind. At the Indian Gaming... more
IGA: Humans on Mars before OSB in California? Panel debates emerging tech for tribes
At one point during Wednesday’s panel session “The Next-Gen Player: How Emerging Tech is Reshaping Loyalty & Engagement,”... more
IGA: Innovation versus regulation, keeping pace with emerging gaming technologies
“It’s scary.” That was the consensus from the IGA panel on how to deal with and regulate new technologies in the gaming industry.... more
IGA: Tribes leading in technology innovation
Tribal casinos have been a frontrunner in adopting and embracing emerging technologies to enhance their operations and guest experiences.... more
Hollywood Casino’s customer base is trending younger as standalone app gains traction
Penn Entertainment launched the Hollywood Casino app in December with the hopes of increasing its online casino market share in... more
World Game Protection Conference: Digitalization can deal with advantage play on slot machines
Acres Manufacturing co-owner Noah Acres told gaming executives Wednesday that they’re blowing $37 billion a year in free play to woo... more
Resorts World Las Vegas responds after hotel guests wait hours to check in
Hundreds of guests trying to check in to a Strip hotel casino last week were met with unusually long wait times reportedly caused by a... more
Las Vegas: Guests report waits of up to 7 hours due to Resorts World hotel meltdown
Las Vegas visitors said they waited hours simply to check into their room at Resorts World over the weekend, a problem that was prompted by... more
Raving NEXT: Tribal executives talk about challenges and issues facing casinos
During the Raving Next panel discussion Executive Roundtable: Addressing Top Issues and Innovations, moderator Liz Palar asked how best to... more
Gift & Go launches at three Rush Street properties
Gift & Go launch on Friday at three Rush Street Gaming properties: Rivers Casino & Resort Schenectady, Rivers Casino Pittsburgh and... more
