To deliver a premium email product, CDC Gaming Reports works with our subscribers to ensure our reports hit their inboxes and avoid getting caught in spam filters or company firewalls.
If you’re having trouble receiving our emails, you can troubleshoot your problem on this page.
Is your problem not listed here? Or after trying these solutions, are you still having issues receiving CDC Gaming Reports in your inbox? Email Business Manager Jeffrey Compton at jcompton@cdcgaming.com and we’ll begin working with you or your company’s IT department to ensure you get them.
The address we send our reports from is now report-send-only@cdcgaming.com. Your firewall may also show from the @in.constantcontact.com domain.
CDC Gaming Reports emails arrive in my spam box
Add CDC Gaming Reports as a safe sender.
Constant Contact has a guide for various email software and webmail hosts on how to whitelist an email address. When following the appropriate guide for your situation, make sure you add the address report-send-only@cdcgaming.com. If CDC Gaming Reports still arrive in your spam box, contact your IT department.
CDC Gaming Reports emails do not arrive in my email inbox or spam folder
Confirm your subscription.
If you’re unsure if you’re currently subscribed to CDC Gaming Reports, please contact Business Manager Jeffrey Compton at jcompton@cdcgaming.com to check if there was an accidental unsubscribe, your emails are sent to another address, or if you’re not in the database at all.
I’ve confirmed my subscription, but I still receive no emails from CDC Gaming Reports
Have your IT department look into it.
Corporate firewalls are difficult to keep up to date with and can sometimes unintentionally block our content. Many IT departments can solve the issue without contacting CDC Gaming Reports. Simply give them our send-from address (report-send-only@cdcgaming.com) and this page of IPs and domains/URLs to whitelist for Constant Contact emails. However, some IT departments may want to contact us to verify information. Have them email Business Manager Jeffrey Compton at jcompton@cdcgaming.com. Your IT department can fill out the form below to receive our emails at their address to aid diagnosis. Once diagnosed, they can simply unsubscribe or email Business Manager Jeffrey Compton.
When does CDC Gaming Reports send reports?
All times Eastern Time.
On Mondays through Fridays, The Flash arrives at 6:00 a.m., Adams Daily Report at 1:40 p.m., and Last Call at 5:00 pm.
On weekends, Hot Clicks and Picks arrives at 10:00 a.m. on Saturday and the Weekend Report at 6:00 a.m. on Sunday.
