The monthly podcast where data-driven insights, tips, and tricks are shared to help professional slot teams improve their game.


  • s03e01 – BC Slots with Brian Christopher & Josh O’Connell
    In this first episode of Season 3, Nick and Don discuss the slot influencer phenomenon with domain pioneers and undisputed leaders, Brian Christopher & Josh O'Connell of BC Slots. Brian and Josh cover the company's full timeline, from Brian's first impromptu clip to becoming the industry's most powerful influencer brand. Learn about the logistics of BC Slots engagements, their benefits to operators and suppliers, and the company's newest products, FlipTheSwitch.com and Brian Christopher Slots 2. Also in this episode, Dragon Link expansion.
  • s02e11 – Top Ten Insights of 2023
    In this end-of-year retrospective episode, Nick and Don cover the Top Ten Insights of 2023. Also in this episode, mitigations for low-ceiling environments.
  • s02e10 – Aruze Gaming Global with Kelcey Allison
    In this episode, Nick & Don catch-up with Kelcey Allison, COO of the newly-created Aruze Gaming Global. Kelcey walks Nick & Don through the Okada garnishment, the Chapter 11 filing, the auction, and the creation and future of Aruze Gaming Global. Also in this episode, Vegas F1 and casino signage.
  • s02e09 – Budgetary Guidance for 2024
    In this post-G2E episode, Nick & Don present budgetary guidance for 2024. Sub-topics include Halloween; conducting fair share, occupancy, layout, and demand analyses; the CapEx / OpEx split; pacing spend, and; focusing on the greatest in lieu of the latest.
  • s02e08 – Increased Jackpot Activity and G2E 2023
    In this episode, Nick & Don present metrics and theories related to operator reports of significantly increased jackpot activity within North American casinos. They also discuss key areas of interest for this year's G2E trade show in Las Vegas.
  • s02e07 – Operator / Vendor Tensions with Buddy Frank
    In this episode, Nick & Don welcome industry consultant and slot management guru, Buddy Frank, to discuss the symbiotic and often strained relationships between the industry's operators and vendors.
  • s02e06 – Video Poker with Action Gaming’s Mike Fields
    In this episode, Nick & Don welcome Mike Fields, Executive Vice President at video poker powerhouse, Action Gaming. In this discussion, Fields covers the latest trends in video poker, as well as general operational tips for transforming aging, long-neglected poker portfolios into differentiating, high-yield sources of competitive advantage.
  • s02e05 – Marketing & Mix Management with Lucien Wijsman
    In this episode, Nick & Don welcome ReelCast's first guest--industry consultant and executive education pioneer, Lucien Wijsman. In this wide-ranging discussion about mix management and slot marketing, Wijsman emphasizes the critical importance of player segmentation, and expresses his concerns about how over-diversification, imbalance, and obsolete mix management practices are hampering slot performance.
  • s02e04 – Jackpot Liabilities and High-Denom Links
    In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss Jackpot Liabilities and High-Denom Links.
  • s02e03 – Updating Best Practices (Part III)
    In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, conclude their discussion of Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes.
  • s02e02 – Updating Best Practices (Part II)
    In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, continue their discussion of Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes.
  • s02e01 – Updating Best Practices (Part I)
    In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, introduce Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes.
  • s01e04 – Top Ten Insights of 2022
    In this year-end retrospective episode, CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss the company's Top Ten Insights of 2022.
  • s01e03 – Making Your Peace with Premium
    In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss myths and imperatives surrounding Premium slot product.
  • s01e02 – Inventory Overdiversification (Part II)
    In this second episode of ReelCast, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, conclude their two-part discussion covering Inventory Overdiversification.
  • s01e01 – Inventory Overdiversification (Part I)
    In this inaugural episode of ReelCast, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss Inventory Overdiversification.

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