Writer: Dennis Conrad
Twelve months of flowers
I’ve lived in Reno now for nearly 30 years, after almost 20 years in Las Vegas. In Reno, I’ve had many reasons to buy flowers, mostly for... more
How to stop gambling from being banned
Noted gaming lawyer I. Nelson Rose has long espoused the theory that gambling in our society comes in “waves.” According to Rose, looking... more
What about these electronic crap games?
As an avid crap player and ex-dealer, I’ll admit to being somewhat intrigued by the development of electronic craps. Aruze, Interblock, and... more
Some overdue recognition
I’ve always been a fan of awards in the gambling industry. In my mind, any recognition beyond a paycheck and a pat on the back has value.... more
My top 10 casino pet peeves
It has been many years since I’ve written about the biggest pet peeves I experience at casinos. These are small “pet” peeves, not the... more
Service you can trust. Really.
In my 30 years of writing columns, I’ve focused mainly on the gaming industry. After all, it’s the business I’ve been in all these decades.... more
I Need Help!
I don’t need to tell any of you how hard it has been over the last several years to find and keep enough good staff in most industries.... more
Top 10 things casino players hate
A few decades ago when I last had a “real job,” our executive team was sitting around the executive table making executive talk (and... more
Making lemons out of lemonade
One of the things about being an advocate for the casino customer is that you hear from casino customers. Many of them. And I answer them... more
David Kranes: The most unappreciated man in gaming
You’ve probably never heard of David Kranes, even though he served the gaming industry for three decades. That’s not because David was... more
