Writer: Dennis Conrad

In my 30 years of writing columns, I’ve focused mainly on the gaming industry. After all, it’s the business I’ve been in all these decades.... more

I don’t need to tell any of you how hard it has been over the last several years to find and keep enough good staff in most industries.... more

A few decades ago when I last had a “real job,” our executive team was sitting around the executive table making executive talk (and... more

One of the things about being an advocate for the casino customer is that you hear from casino customers. Many of them. And I answer them... more

You’ve probably never heard of David Kranes, even though he served the gaming industry for three decades. That’s not because David was... more

Although it has been quite a while since I had a “real job,” I do remember well and fondly my decades spent in the gaming industry: the... more

Those of you who have followed my columns over the decades know that I love Barona, which I strongly believe is the best-run and... more

I’ve never done a Top 10-type column on anything. You know, like the Top 10 news stories of the year. Or an “80 over 80,” the top 80 casino... more

I am your customer. I know I haven’t visited your casino very much in the last two years. Or maybe I haven’t visited you at all. Part of it... more

There are a lot of casinos in the United States. Big casinos. Small casinos. Las Vegas-style casinos. All kinds of tribal casinos.... more