Writer: Hillary McAfee--CDC Gaming
Everyone is talking about personalization. Do customers even want it?
Personalization has become one of those words that shows up everywhere. Read almost any announcement about a new product, platform, or... more
Why every conference doesn’t need a new campaign
Conference season has a way of making marketers feel like they need to reinvent their brand every few months. New booth. New messaging. New... more
How Las Vegas made the World Cup its bit**… I mean, business
Las Vegas didn’t get a World Cup match. My first assumption was that FIFA took one look at a July afternoon here and decided asking... more
Every luxury resort is selling something different
I spend an embarrassing amount of time comparing luxury resorts after I leave them. It’s probably an occupational hazard, but after... more
Thoughts on another prediction market ad on TikTok
Another Kalshi ad popped up during my TikTok doomscroll today. Two bros were talking about trading prediction markets into a podcast-mic... more
Marketing would be easier without customers
Marketing seems to be developing a bit of a split personality. The things everyone gets excited about tend to fall into one of two... more
SBC Americas: Experts warn public-health systems were not built for today’s gambling environment
Young people are being exposed to gambling-like mechanics long before they place their first sports bet, according to several speakers... more
SBC Americas: Bet365 bets on localization to drive North American growth
Bet365’s path to growth in North America isn’t about replicating what worked elsewhere. Speaking during a fireside chat at SBC... more
How executives became part of the marketing strategy
I’ve spent a lot of time at conferences lately, which has reinforced my belief that the gaming industry is simultaneously enormous... more
Customers are researching brands like internet detectives
For a long time, digital marketing had a fairly stable rhythm to it. Somebody searched for something on Google, marketers fought... more
