Writer: Buddy Frank

Some credit 19th century British artist and poet John Ruskin with coining the common business phrase “you get what you paid for”. Of... more

The annual Indian Gaming Tradeshow & Convention held this past week in San Diego featured the latest in flashy, high-tech, video slot... more

“There is a 20% leak of table-game revenue today. Fifteen percent of that is due to productivity issues and the remainder is lost to... more

“It’s scary.” That was the consensus from the IGA panel on how to deal with and regulate new technologies in the gaming industry. Sean... more

Over two years ago, we published a story about a lack of respect that vendors felt from operators. (The lines below in italics are from the... more

Humanizing Rules – Bringing Behavioural Science to Ethics and Compliance by Christian Hunt 220pp., Wiley 2023 Nothing can ruin a good day... more

Book review: Gambler – Secrets from a Life at Risk by Billy Walters, Avid Reader Press, 2023, 374 pages What is the “Super Bowl” of sports... more

I think I’ve used the quote below from Albert Einstein over a hundred times in various articles and classes I have given over the years.... more

Slow Productivity – The Lost Art of Accomplishment Without Burnout Written by Cal Newport Portfolio/Penguin, 2024, $30, 244 pages The thing... more

One of the longest running debates in our industry is: “How many leased[i] or participation machines should we have on our floors?” Indeed,... more