Writer: Buddy Frank
Frank Floor Talk: Sports betting and questionable promotions
The most successful scams always seem to launch when things are new. Consumer advocates report that early 2022 has already been dominated... more
Focus on Aristocrat: A chat with Aristocrat’s Tom O’Brien
In February, Tom O’Brien was promoted to president of Aristocrat’s Americas & EMEA division (which also includes Europe).... more
Frank Floor Talk: What’s in a name?
I’ll wager there hasn’t been a conversation between two slot operators in the last few weeks when at least one of them... more
Managing Hosts in the Digital World
Being a casino host is no easy job. Meeting the demands of a diverse customer base, keeping them happy when they’re probably losing... more
Frank Floor Talk: 2021 — The Year Of The Phish?
Do you know the difference between smishing, vishing, spear fishing and whaling? Maybe you’ve heard news stories about... more
Frank Floor Talk: Book Review — Then One Year
Chris Andrews 287 pp., 2021, $19.95, Huntington Press If you’ve never heard of the drama and misdeeds surrounding the management of... more
Frank Floor Talk: Are you sure you hate all participation games?
In terms of casino gaming, 2021 was a year like no other. There was the fear of uncertainty. Would it be boom or more 2020 bust?... more
Frank Floor Talk: Book Review — David Copperfield’s History of Magic
David Copperfield267 pp., 2021, $24.99, Simon & Schuster“Yes, Virginia,”1 history, Magic and casinos do go together like jingle bells,... more
Frank Floor Talk: Great ideas that haven’t worked … yet
Every now and then there are ideas that seem to offer great promise, but they just don’t work or fail to gain widespread acceptance (like... more
