Writer: Buddy Frank
Frank Floor Talk: What’s in a name?
I’ll wager there hasn’t been a conversation between two slot operators in the last few weeks when at least one of them... more
Managing Hosts in the Digital World
Being a casino host is no easy job. Meeting the demands of a diverse customer base, keeping them happy when they’re probably losing... more
Frank Floor Talk: 2021 — The Year Of The Phish?
Do you know the difference between smishing, vishing, spear fishing and whaling? Maybe you’ve heard news stories about... more
Frank Floor Talk: Book Review — Then One Year
Chris Andrews 287 pp., 2021, $19.95, Huntington Press If you’ve never heard of the drama and misdeeds surrounding the management of... more
Frank Floor Talk: Are you sure you hate all participation games?
In terms of casino gaming, 2021 was a year like no other. There was the fear of uncertainty. Would it be boom or more 2020 bust?... more
Frank Floor Talk: Book Review — David Copperfield’s History of Magic
David Copperfield267 pp., 2021, $24.99, Simon & Schuster“Yes, Virginia,”1 history, Magic and casinos do go together like jingle bells,... more
Frank Floor Talk: Great ideas that haven’t worked … yet
Every now and then there are ideas that seem to offer great promise, but they just don’t work or fail to gain widespread acceptance (like... more
Frank Floor Talk: Charles Mathewson (1928–2021) — A remembrance
There are dozens and dozens of folks in the Gaming Hall of Fame, whether it’s the American Gaming Association’s version or the one at the... more
Frank Floor Talk: Slot machine supply side issues??
If you look at the Eiler’s “Gaming Suppliers KPI” report of the second quarter of 2021, all the slot machine manufacturers are doing great,... more
