Writer: Rege Behe
CDC Roundtable: Are casinos doing enough to serve their customers? The answer is no
As an influencer and content creator, Kelly Koffler visits casinos across the country. Her channels, Casino Kelly and Beyond Blackjack,... more
Las Vegas: The Orleans thrives with an emphasis on customer service
Since opening 30 years ago, the Orleans in Las Vegas has earned a very Dickensian reputation. General Manager Chris Joy calls it a “tale of... more
Pennsylvania: Igaming surge pushes overall casino revenue up 11.6% year-over-year in January
Pennsylvania’s casinos reported $590.6 million in revenue from all forms of gaming in January, up 11.6% from January 2025, and $249.3... more
Las Vegas: Kenny Epstein shepherds the El Cortez into a new era
At 84, Kenny Epstein has exceeded the normal retirement age by almost 20 years. In his office at the El Cortez Hotel and Casino in downtown... more
Washington: Quick Custom Intelligence extends partnership with Tulalip Resort Casino
Quick Custom Intelligence this week expanded its partnership with Tulalip Resort Casino in Washington. Tulalip’s use of the QCI Enterprise... more
Washington: Nisqually Indian Tribe donates $1.3 million to non-profit organizations
The Nisqually Indian Tribe of Olympia, Washington, awarded more than $1.3 million in operational funding to more than 160 local agencies... more
Harrah’s Oklahoma to open April 9, partnership between Caesars and Iowa Tribe
Joe Scibetta has been part of nine casino openings during his career, including operations in Philadelphia, Pittsburgh, and Des Plaines,... more
Wall Street Bets: DraftKings, Wynn Resorts, DoubleDown Interactive
DraftKings’ fourth-quarter results draw scrutiny Barry Jonas of Truist Securities looked at Draft Kings’ fourth-quarter... more
At Resorts World Las Vegas, Carlos Castro says teamwork is key to success
The website for Resorts World Las Vegas carefully highlights the full range of amenities on the property. Sections cover lodging, dining,... more
Class 2 Gathering Conference to be hosted by Prairie Band Casino in Kansas
The third annual Class 2 Gathering Conference June 1-3 will be hosted by the Prairie Band Casino & Resort in Mayetta, Kansas. The... more
