Writer: Mark Gruetze
Casinos need to offer an experience, architect tells Indian gaming conference
Amid a spending boom intended to attract and keep customers, casinos need to think harder about how to improve their appeal to... more
Skill-based games offer good opportunity for casinos, panel says
Skill-based gambling machines deserve space on most casino floors, even though the industry is still working out the kinks surrounding... more
Data collection tool focuses on casino safety
Tracking all sorts of casino data isn’t just about understanding customers’ habits to improve marketing. It’s also a way to protect casino... more
If you build it, be sure to plan – and be flexible
When building a casino, you have to plan, plan, plan – and then be ready to change. That’s especially true when erecting a facility in a... more
NIGA, commercial casinos agree on legalized sports betting
Tribal and commercial casinos are united on the need for legalized sports betting, the leaders of the country’s two largest gaming... more
Tribal casinos’ donations can have far-reaching effect
The charitable donations made by tribal casinos not only help community organizations but can also serve to battle negative stereotypes... more
Panelists debate value of free-play programs
Politics and religion are generally off-limit topics in friendly gatherings because they’re bound to spark disagreements. Maybe talking... more
Use technology to really know customers, speaker urges
Casinos can avoid becoming another Blockbuster by embracing technology that lets them focus on making customer feel welcome, said John... more
‘Jane Doe’ jackpot payout undermines lottery integrity
When spending the public’s money, honesty isn’t the only part of the best policy.Openness and transparency are just as important.That’s why... more
VGT group frustrated by restrictions in Pennsylvania bill
After years of rancorous debate, Pennsylvania has legalized video gaming terminals outside casinos – sort of.A far-reaching gaming... more
