Writer: Buddy Frank
Frank Floor Talk: Slots 101 — Progressives
My article last month on “good and bad” persistence slot machines was well received. But quite a few readers had questions and comments,... more
Frank Floor Talk: Book Review — Make Your Bed
Make Your Bed By Admiral Wiliam H. McRaven 130 pp., 2017, Grand Central Publishing Last month I talked about some resources related to... more
Frank Floor Talk: Nothing beats good training
The May-June 2024 issue of the Harvard Business Review quoted “a 2022 McKinsey survey that found a lack of career development and... more
Frank Floor Talk: Persistence and slot vultures
One of the hot topics in the hallways at the recent IGA show was “persistence abuse”. Operators were lamenting about those players who seek... more
Frank Floor Talk: IGA short shorts
If you’re a CDC Gaming reader, you’ve seen good coverage of the Indian Gaming Association’s (IGA) annual conference and tradeshow. ... more
Frank Floor Talk: Our thirst for crime stories
For some reason, we all seem to be fascinated by crime. As proof, look no further than that oversized HDTV screen in your living room. The... more
IGA Tradeshow: Strategies for promoting responsible gaming in tribal communities
Native American casino operators were reminded at the IGA Tradeshow Tuesday of the importance of responsible-gaming practices, especially... more
IGA Tradeshow: The promise of AI in gaming operations
Monday, the first afternoon of the Indian Gaming Association conference, was dedicated to artificial intelligence. There were multiple... more
IGA Tradeshow: Innovate or stagnate, pioneering next-gen casino experiences
There was total agreement on this prestigious panel that casino gaming needs to constantly evolve to ensure that the industry remains... more
New marketing tools at Black Oak Casino Resort
The industry buzz about the new generation of analytical tools from vendors like Quick Custom Intelligence (QCI) is often centered on... more
