Expert tells inquiry about stark contrast between cultural transformation efforts of Australian casino giants Star and Crown

Expert tells inquiry about stark contrast between cultural transformation efforts of Australian casino giants Star and Crown

Article brief provided by Inside Asian Gaming
  • Ben Blaschke, Inside Asian Gaming
April 19, 2024 2:41 PM
  • Ben Blaschke, Inside Asian Gaming

An expert in cultural transformation who worked with Australia’s two casino giants on rebuilding their organizations has described Star Entertainment Group’s efforts as paling into insignificance when compared to those of Crown Resorts.

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In yet another troubling day for Star during a second inquiry into its suitability to hold a casino license for The Star Sydney, Dr Attracta Lagan painted a picture of a company reluctant to embrace genuine cultural change and possessing a culture of “low accountability” and “fear”.

Dr Lagan is Co-Principal of Managing Values, a specialist management consultancy in business ethics, values and cultural change. She has been working in the field of business ethics for over 30 years.