CDC Gaming speaks with Michael Carruthers, Corporate Vice President of Gaming Operations at Delaware North, about how Tangam is changing the way its teams evaluate and manage casino floors.
🔷 Faster Floor Decisions: Hear how Delaware North is using Tangam’s SODA platform to move beyond subjective reporting and make quicker, data-driven decisions across its properties.
🔷 Slots and Tables Together: Carruthers discusses how Tangam analytics are informing weekly slot-floor changes and decisions around table openings, closings and limits.
🔷 AI on the Horizon: Carruthers also previews Delaware North’s own work using AI to predict machine maintenance needs and better deploy slot staff based on demand.
