Ukraine’s gambling regulator, PlayCity, has introduced a new online complaints system designed to expedite public reporting of illegal gambling advertising, the agency announced on Thursday.
The online tool will allow users to report suspected breaches across various channels. This includes channels such as social media platforms, websites, television, radio, outdoor advertising and other public locations.
PlayCity became the designated state agency responsible for regulating gambling and lotteries following a transfer of policy functions to the Ministry of Digital Transformation. Its predecessor, the Commission for the Regulation of Gambling and Lotteries (KRAIL), was dissolved in April 2024. This followed the regulator’s ongoing failure to issue gambling licences in a timely manner.
