Hard Rock has recently opened a customer service location inside its retail facility in Atlantic City for questions and concerns regarding its online product.
As an Atlantic City casino, Hard Rock has the luxury of creating an omnichannel experience for players. Doing so in South Jersey gives customers a chance to connect even more with the Hard Rock Bet platform.
New Jersey online casinos that have retail properties in Atlantic City can have a leg-up, especially when it comes to service to customers. Players near Atlantic City who have inquiries about the app can get their questions answered in person.
