Tag: Omnichannel

07/13/25 9:08 PM

Hard Rock Atlantic City opens on-site customer service center for digital inquiries

  • Corey Sharp, PlayNJ
  • New Jersey
  • Commercial Casinos
  • Igaming
  • Atlantic City
  • Hard Rock
  • Omnichannel
Hard Rock has recently opened a customer service location inside its retail facility in Atlantic City for questions and concerns regarding... more
07/01/25 6:51 PM

Caesars launches omnichannel Remote Reels in Atlantic City casino, online

  • Corey Sharp, PlayNJ
  • New Jersey
  • Commercial Casinos
  • Igaming
  • Atlantic City
  • Caesars
  • Light & Wonder
  • Omnichannel
Caesars is creating an omnichannel experience for customers that brings together its online platform and retail property in Atlantic City.... more
05/15/25 12:55 PM

SBC Summit Americas: Omnichannel was the word salad, but AGS brought the receipts

  • Hillary McAfee, COMPLETE iGAMING
  • Latin America
  • United States
  • From the Floor
  • Suppliers
  • AGS
  • Omnichannel
  • SBC Summit
At SBC Summit Americas, one word echoed louder than the badge scanners: omnichannel. It’s the industry’s favorite word salad, tossed... more
09/25/24 3:16 PM

SBC Summit: Panel cites the importance of omnichannel integration

  • Sam Bentham, Special to CDC Gaming
  • Europe
  • Commercial Casinos
  • From the Floor
  • Igaming
  • Sports Betting
  • Omnichannel
  • SBC Summit Lisbon
The Omnichannel Strategy for Enhanced Customer Experience panel at SBC Lisbon brought leaders from across the globe to discuss the future... more
02/22/24 12:09 PM

Caesars launches AGS omnichannel slot game Rakin’ Bacon Odyssey in New Jersey

  • Rege Behe, CDC Gaming
  • New Jersey
  • Igaming
  • Suppliers
  • AGS
  • Caesars
  • Omnichannel
AGS slot game Rakin’ Bacon Odyssey was launched this week at Caesars Atlantic City, with gaming influencer Francine Maric performing the... more