Quick Custom Intelligence recently announced that Nisqually Red Wind Casino in Olympia, Washington, has expanded its deployment of the QCI platform with the addition of QCI Slots, QCI Marketing, and Chatalytics solutions.
Already using QCI Host, the casino has broadened its use of QCI’s technology ecosystem to enhance operational performance, marketing effectiveness, and data-driven decision-making.
“We’re excited to deepen our partnership with Nisqually Red Wind Casino as they continue to expand their use of the QCI platform,” QCI Co-Founder and CEO Ralph Thomas said in a statement. “The addition of QCI Slots, QCI Marketing, and Chatalytics creates a powerful, connected environment that gives teams the insights they need to optimize performance, strengthen player relationships, and drive measurable business results.”
The expanded deployment unifies player development, slot operations, marketing automation, and AI-powered analytics in a single platform, providing teams across the property with insights and a comprehensive view of business performance.
Chatalytics enables users to interact with operational data through natural language conversations, accelerating access to insights across gaming operations, marketing, and player development. Together with QCI’s integrated Slots and Marketing solutions, the platform delivers a unified approach to driving revenue growth, increasing operational efficiency, and enhancing guest engagement.
“At Nisqually Red Wind Casino, delivering relevant and engaging experiences for our guests is always a priority,” said Nisqually Red Wind Casino Director of Marketing Tyson Kruger. “Expanding our partnership with QCI gives our team a more complete view of our players and the tools to create more targeted marketing campaigns, strengthen guest relationships, and make faster, data-driven decisions across the property.”
