Golden Entertainment and Quick Custom Intelligence (QCI) announced QCI Host will be installed in all of Golden Entertainment’s casinos and taverns throughout Nevada. The announcement comes on the heels of QCI Host’s successful deployment at Golden Entertainment’s Laughlin, Nevada, properties: Aquarius and Edgewater casino resorts.
“After successfully piloting the QCI Host customer-relationship management platform in the Laughlin market, we are eager to introduce this system to all of our casinos and taverns throughout Nevada,” said Ross Gdovin, Vice President of Marketing for Golden Entertainment. “We view this as a true differentiator in driving incremental revenue through the use of their player-development and event-management products.”
“Golden Entertainment has chosen to expand their use of QCI Host throughout their enterprise, including the Stratosphere Casino Hotel Skypod, six other casinos, and 64 taverns in Nevada. Being selected to help drive their casino revenues and increase their customer loyalty demonstrates the importance of providing a highly configurable player-development product that provides the player-development team with a powerful tool to quickly analyze their business and immediately execute on their findings,” commented Dr. Ralph Thomas, CEO of QCI.
