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Marketing observations from the internet trenches

Tuesday, May 19, 2026 7:37 PM
Photo: Shutterstock
  • Commercial Casinos

I’ve spent the last few weeks reading marketing reports, earnings calls, trend pieces, creator commentary, consumer data, and approximately 47 LinkedIn posts that used the phrase “authentic storytelling” like it was discovered in a cave. And while every industry likes to pretend its challenges are uniquely complicated, a lot of marketers are suddenly paying attention to very similar consumer behaviors.

Much of the conversation right now centers around personality-driven media, creator partnerships, long-form content, and consumers becoming much more selective about what earns their attention online.

There’s also increasing discussion around AI-generated content saturation, audience fatigue with overly polished messaging, and how brands are adapting to discovery happening inside platforms like ChatGPT and TikTok, instead of just traditional search.

Some of these trends will probably evolve. Some are likely cyclical. Some may end up meaning absolutely nothing long term and simply exist to give marketing executives another reason to stare at dashboards, while stress-eating trail mix at airport gates. But collectively, they do paint a pretty interesting picture of where marketing conversations seem to be right now.

One thing that keeps surfacing is how much personality-driven media continues gaining traction across platforms. Podcast clips. Founder commentary. Long-form interviews. Creator-led content. Behind-the-scenes footage. Executive perspectives that sound like an actual human being sat down and spoke instead of a corporate communications team lowering a statement carefully into the ocean like a Viking funeral.

For years, the dominant conversation around digital content was that attention spans were collapsing and everything needed to become shorter, faster, and more optimized. Yet some of the most consumed content online right now is literally just people talking for two hours. Sometimes intelligently. Sometimes not. But audiences clearly still have the capacity for long attention spans when the content feels entertaining, useful, opinionated, or emotionally engaging enough to justify the time.

That feels especially relevant for industries like gaming, where relationships, personalities, loyalty, entertainment, and recurring engagement already play such a major role operationally.

Another thing that keeps coming up is the growing tension between polished brand content and content that feels more conversational or personality-led. Not necessarily lower quality, just less sanitized. Consumers spend so much time with creators now that audiences have become unusually good at identifying when something feels overly engineered or committee-written.

Which is unfortunate, because many corporations still write copy like they’re trying to de-escalate a hostage negotiation near a Marriott conference room ballroom.

At the same time, brands also appear more comfortable experimenting with humor, casual tone, recurring online personalities, and content formats that would have felt far too informal for major companies even a few years ago. Even large consumer brands now regularly participate in internet culture in ways that would have terrified legal departments in 2018.

Some of it works. Some of it absolutely does not. But the willingness to sound more human online is becoming harder to ignore.

There’s also noticeably more discussion around participation-based marketing.
Not simply advertising to consumers but creating opportunities for audiences to interact with, share, discuss, document, or feel associated with a brand publicly.

• creator partnerships
• experiential activations
• loyalty ecosystems
• live events
• limited releases
• membership-style communities

Even industries that traditionally relied heavily on transactional marketing now seem increasingly focused on identity, exclusivity, and audience involvement.

Another topic surfacing constantly right now is AI-generated content saturation.
Not AI tools themselves. Most marketing teams are already integrating AI into workflows in some capacity. That part feels inevitable. The conversation seems more centered around volume and sameness. Consumers are being exposed to enormous amounts of content that technically check all the right boxes structurally, but often feels strangely empty once you actually read it.

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Which honestly makes sense. The internet currently contains approximately nine billion articles that begin with some version of: “In today’s rapidly evolving landscape …”

Nobody has ever spoken like that in human history.

There’s growing awareness that consumers still respond strongly to specificity, recognizable voice, original observations, humor, perspective, and content that feels connected to actual lived experience. Which may explain why creator-led media, podcasts, niche communities, and personality-driven platforms continue gaining influence.

Another area marketers are watching closely is how discovery behavior changes as consumers increasingly use AI for recommendations and research. People are now asking ChatGPT, Gemini, TikTok, Reddit, and other platforms questions they previously typed into Google search. That creates a very different environment for discoverability, because brands are no longer competing solely for rankings. They’re competing for inclusion in summarized recommendations, conversational responses, creator discussions, and algorithmic visibility across multiple ecosystems simultaneously.

Which sounds exhausting — because it is.

Finally, there’s clearly continued movement toward creator partnerships becoming more operational and long-term rather than experimental.

A few years ago, many brands still treated influencer marketing like a side-test budget someone approved after one energetic conference panel. Now creators are increasingly functioning more like media channels, distribution partners, talent partnerships, and brand infrastructure. Especially with younger demographics who often place significant trust in creators, podcasts, online communities, and peer-driven recommendations.

None of this necessarily points to one universal strategy.

Different brands, operators, suppliers, and industries all operate under different realities, customer expectations, regulations, and budgets.

But taken together, the broader marketing conversation right now does feel increasingly centered around:

• personality
• trust
• creator influence
• discoverability
• audience participation
• and communication that sounds more human than corporate

Which, depending on the day, is either a fascinating evolution in consumer behavior or a very stressful time to work in marketing.

Possibly both.

Hillary McAfee, CDC Gaming

Hillary McAfee is the host and owner of MaxBet Podcast, the #1 B2B gaming industry podcast. She is also an independent brand and marketing consultant specializing in the gaming sector. Follow her on LinkedIn for marketing insights and industry commentary.