Casino marketing in the age of Too Many Things To Do

Monday, March 9, 2026 6:26 PM
  • Commercial Casinos
  • Igaming
  • Sports Betting
  • Tribal Gaming
  • Hillary McAfee, CDC Gaming

Casino marketing conversations often center on the same question: How do we keep giving customers reasons to visit the property?

Based on the latest revenue numbers, the industry seems to be answering that question pretty well.
U.S. commercial gaming revenue reached $78.7 billion in 2025, the highest level ever recorded.

Traditional casino gaming alone generated $50.9 billion of that total, reinforcing something operators already know from watching their floors on a busy Saturday night: People still like going to casinos.

At the same time, some of the fastest growth in gaming is happening online. Sports betting revenue climbed to $16.96 billion, up 22.8% year over year, while igaming reached $10.74 billion, growing 27.6%.

That combination tells an interesting story for marketing teams. The casino floor remains the center of the industry’s revenue, while digital products are not only expanding quickly, but also training customers to expect faster offers, more personalization, and a wider variety of content.

Customers now move easily between those two environments, and they bring the expectations of one into the other.

A player who receives personalized offers in a sportsbook app starts to notice when a casino promotion feels generic. Someone who scrolls through hundreds of online games develops opinions about content much faster. Variety becomes the baseline.

Land-based operators have responded in the way casinos usually do: by leaning harder into the one advantage they’ve always had — entertainment.

Major sporting events, concerts, chef-driven restaurants, and partnerships with sports leagues or racing organizations all serve the same purpose. They give people a reason to choose a casino over the many other ways they could spend a Saturday night.

And there are a lot of other options now. According to Marketing Dive, global sports sponsorship spending alone is projected to exceed $115 billion, which explains why logos, from Formula 1 cars to European football jerseys, appear everywhere.

Gaming brands operate inside that same entertainment economy. Consumers compare a casino night out with a concert, sporting event, streaming binge, or restaurant reservation they waited three weeks to get.
The good news for casinos is that they already know how to compete in that environment. A casino floor has always been a form of theater, with their lights, anticipation, music, and the possibility that someone nearby just won something worth celebrating.

Many industries would love to have such a naturally exciting product.

Marketing leaders throughout the gaming industry are beginning to frame the business that way more directly. The conversation is less about convincing someone to gamble and more about giving them a reason to choose the experience.

Because today the decision is rarely between one casino and another. The decision is between the casino and everything else competing for a person’s time.

Fortunately for the industry, casinos remain very good at giving people reasons to leave their house.

Hillary McAfee is the host and owner of MaxBet Podcast, the #1 B2B gaming industry podcast. She is also an independent brand and marketing consultant specializing in the gaming sector. Follow her on LinkedIn for marketing insights and industry commentary.