Platinum Gaming – which operates unibet.co.uk and uk.bingo.com – has been fined £10 million [$13 million] for anti-money laundering (AML) and social responsibility failings, the Gambling Commission said.
Social responsibility failures included allowing a player to lose £5,000 within 24 hours of registration and go on to lose more than £16,000 in less than three months.
The firm also failed to interact with a customer who lost more than £31,000 within nine months and hit their monthly loss limit on six occasions, and another who exceeded their £2,500 loss limit within 16 minutes of registering their account as potentially being at risk of harm.
The firm will also have to undergo a third-party audit to ensure it is effectively applying its AML and safer gambling procedures.
