FanDuel says it conducted 58,000 manual responsible gaming reviews over the last year, part of a problem play detection system the operator is now laying out publicly as it faces questions from Congress.
Sen. Richard Blumenthal (D-CT) and U.S. Reps. Paul Tonko (D-NY) and Valerie Foushee (D-NC) wrote in September that they were “unconvinced” FanDuel is making an active effort to protect bettors, and demanded “real answers” about its consumer protections and VIP program.
The operator’s “Fast Facts” page details how it flags problem play, its underage gambling safeguards and statistics on bettor spending. It does not mention the VIP program.
