JCM Global has again expanded its decade-long relationship with Suquamish Clearwater Casino Resort, upgrading the Intelligent Cash Box (ICB) system to the new ICB 3.0 on the property’s 1,200 electronic gaming machines.
Clearwater Casino Resort was the first in Washington to employ the ICB system and has been an exclusive JCM customer since 2009. Director of Cage/Slot Operations, Angie Huang, also brought JCM’s iVIZION bill validator and GEN5 thermal printer to the property.
“JCM has been a great partner with Suquamish Clearwater Casino Resort for a long time,” said Clearwater Casino Resort General Manager Rich Purser. “We have been fortunate to have a very forward-thinking slot director, Angie Huang, Port Madison Enterprises Board of Directors, and Suquamish Tribal Gaming Agency. None of this would be possible without their dedication and commitment to work as a team to move us forward in technological advancements.”
“Throughout our long relationship with Clearwater Casino Resort, Angie has provided valuable feedback to our teams as an expert in casino operations,” JCM SVP Sales, Marketing, & Operations Dave Kubajak said. “As JCM has enhanced our products and systems, Angie has made parallel strides to update the Clearwater Casino Resort floor with our innovative technology.”
JCM’s ICB 3.0 upgrade was designed around the feedback the company received from more than 200 casino-management groups. Featuring an intuitive design that streamlines and simplifies cash-box collection, ICB 3.0 also automatically records cash-box totals; asset tracking is digital and automatic, reducing human error and eliminating the need for meticulous cash-box rotations.
ICB 3.0 brings the gaming industry a combination of management dashboards, mobility, and customizable web reporting that allows users to access essential information securely anytime, anywhere. ICB 3.0 provides multiple graph-style reports that can easily be modified for each user and can be exported to Excel and PDF files.
