The Strategy Organization, a gaming and hospitality consulting firm, and Fantini Research, the daily provider of actionable information to C-level executives and investment professionals, have combined forces to produce a four-part series of short position papers titled, “Moving On: What Gaming Operators and Investors Should Focus on After the Doors Open.”
For weeks, the gaming industry headlines have been dominated by stories about safety, sanitation and health protocols, and rightfully so. However, as casino doors open again, other important topics are coming into focus.
This series will showcase a selection of critical themes starting with the more immediate subject matter of guest and team member sentiment and moving further out on the time horizon with each position paper, tackling topics like service automation and mergers and acquisitions.
The authors of this series represent the breadth and depth of The Strategy Organization’s expertise, capabilities and offerings. They include Kim Virtuoso, founder and CEO of All In Leadership and a recognized practitioner in leadership coaching and HR consulting. Prior to her current role, she spent over 15 years in both operational and human-resources leadership roles for MGM Resorts International, Caesars Entertainment, Ritz Carlton, Palms Casino and Resort, and Lewis Brisbois Legal Firm.
Rick Fields has more than 30 years of senior leadership experience in the hospitality and gaming business. He spent the last 15 of those years as SVP of Casino Operations for Mandalay Bay Resort and Casino.
Josh Swissman’s track record is in developing strategies based on data-driven insights to elevate profit. With over 20 years of experience in the gaming industry, he has previously served as CMO for Station Casinos and has held multiple SVP roles within MGM Resorts International.
