Table Trac announces joint venture with Centennial Gaming Systems

November 21, 2023 8:02 PM
  • Rege Behe, CDC Gaming Reports
November 21, 2023 8:02 PM
  • Rege Behe, CDC Gaming Reports
  • United States

Table Trac Tuesday announced a joint venture with Centennial Gaming Systems to provide unattended loyalty-card reprinting and enrollment.

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Table Trac is the provider of CasinoTrac, a casino information and management platform that automates and monitors casino operations.

“Account lookups, card printing, and signups are the most frequent transactions at every player’s club window,” said Table Trac president Chad Hoehne in a statement. “Players and operators alike deserve a better experience overall. For CasinoTrac customers transitioning to our virtual player card, RePrint Enroll is a worthy companion and driver of the evolving player experience. RePrint Enroll will be just as valuable to operators using other CMS solutions, not just CasinoTrac.”

RePrint Enroll resulted from customer requests and a lack of options for customer-service interactions. According to the company, the joint venture delivers a DNA-level integration of CMS-agnostic loyalty services and the KioskTrac platform. RePrint Enroll enables casino patrons to self-serve the re-printing of their tiered, branded loyalty card, or enroll in the program if they do not have a pre-existing account.