Quick Custom Intelligence on Wednesday released “The Math That Gaming Made Compendium, Full-Color Edition,” a reference on casino analytics authored by QCI’s Andrew Cardno, Dr. Ralph Thomas, Dr. A.K. Singh, Hanna McCall, and CDC Gaming contributor Buddy Frank.
After 18 years of continuous research and 11 acclaimed titles, Cardno and Thomas fused their complete body of work into one illustrated compendium. Book 14 in the series distills the science of casino analytics into a single guide designed for every role on the gaming floor.
“This Compendium unites nearly two decades of field-tested knowledge into a full-color playbook that executives, operators, and analysts alike can use immediately,” Cardno, QCI’s Co-Founder & Chief Technology Officer, said in a statement. “It is not just a consolidation of our prior work, but an evolution — with updated techniques, executive-ready dashboards, and a forward-looking lens on where gaming analytics is headed.”
Key features of the compendium:
- The Entire Series, Unified: Insights from 11 previous books are synthesized, updated, cross-indexed, and presented in color.
- 18 Years of Field Notes: Hundreds of anonymized stories from Las Vegas, Macau, tribal, and route markets reveal what worked, what failed, and why.
- Executive-Ready Visuals: Heatmaps, dashboards, and storyboards translate complex math into instantly actionable decisions.
- A Glossary: A 50-page reference by veteran operator Frank demystifies acronyms, metrics, and buzzwords.
- Forward-Looking Perspective: Examines how new tools and changing player behavior will redefine casino operations in the coming decade.
“The glossary in this book is far more than a list of terms — it’s a powerful tool for bridging communication across departments,” said Frank, a veteran gaming executive. “By clearly defining the language of casino analytics, it empowers executives to make better, faster decisions and align their teams around a shared understanding of the data driving their business.”
The writers also list why the book belongs on every desk:
- General Managers & Executives: Link operational KPIs to profit with C-suite-ready dashboards and case studies.
- Slots & Tables: Apply proven models for game mix, merchandising, heat-mapping, and dispatch.
- Marketing & Player Development: Optimize reinvestment, segmentation, and campaign strategies.
- Finance & Compliance: Validate forecasts, jackpots, and hold percentages with transparent math.
- Analytics & Strategy Teams: Transform raw data into insights guiding day-to-day and long-term decisions.
“This book creates a common language across the organization,” said Thomas, QCI Co-Founder & CEO. “From the boardroom to the slot floor, it is a unified guide for activating data and driving measurable success.”
Since its debut in 2007, the series has become the gaming industry’s most trusted resource for applied analytics, spanning 14 titles and influencing casino operations worldwide. The Compendium, Full-Color Edition represents the culmination of that journey — one book, every answer.
The book is available now from Amazon and through Quick Custom Intelligence. Attendees of the Global Gaming Expo can pick up a copy at QCI Booth #2440.
