Jackson Rancheria Resort, Quick Custom Intelligence, announce collaboration

September 4, 2024 8:01 PM
Photo: CDC Gaming Reports
  • Rege Behe, CDC Gaming Reports
September 4, 2024 8:01 PM
  • Rege Behe, CDC Gaming Reports

Jackson Rancheria Casino Resort recently announced a three-year strategic partnership with Quick Custom Intelligence. The collaboration’s goal is to improve operational efficiency, refine customer experiences and hospitality at the casino.

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“We are thrilled to join forces with QCI on this transformative endeavor,” said Jackson Rancheria Casino Resort CEO Crystal Jack in a statement. “The innovative solutions offered by QCI signify a dynamic evolution for our operations, particularly in enhancing our guest services and gaming experiences. With QCI’s pioneering technologies, we are poised to elevate the standard of entertainment and hospitality offered to our esteemed guests in Northern California. This partnership perfectly aligns with our unwavering commitment to excellence and innovation.”

The casino is owned by the Jackson Rancheria Band of Miwuk Indians in Jackson, California.

“At QCI, we value partnerships built on mutual trust, shared goals, and a relentless pursuit of excellence,” said QCI Chief Technology Officer Andrew Cardno. “Our collaboration with Jackson Rancheria Casino Resort embodies these principles. We have been thoroughly impressed by the dedication, passion, and commitment to delivering exceptional guest experiences exhibited by the Jackson Rancheria team. I am confident that together, we will establish new benchmarks within the Northern California gaming and hospitality market, setting a precedent for innovation and service excellence.”