ExteNet Systems Wednesday announced a partnership with MGM Resorts International to design, build, and operate the company’s in-building signal and connectivity solutions in all U.S.-based MGM properties. The partnership, touted as the largest in-building cellular enhancement project in the United States, allows MGM properties to offer guests mobile connectivity with next-generation wireless infrastructure.
MGM’s expanded 5G service will support connectivity for nearly 200,000 visitors daily while eliminating dead zones and increasing reliable access to apps, maps, and other high-tech capabilities.
“ExteNet is looking toward an aggressive deployment schedule for MGM properties as we embark on the largest neutral host project in the country,” said ExteNet Systems Chief Executive Officer Rich Coyle in a statement. “The addition of greater connectivity will further enhance MGM’s world-class offerings for guests and support upcoming plans and development with future-ready solutions.”
ExteNet expects to install new state-of-the-art distributed wireless networks at 25 MGM properties in more than 43,000 guest rooms, serving more than 70 million visitors annually. Work is expected to be completed between fall 2022 and fall 2024 in advance of Las Vegas-based events Formula One World Championship in November 2023, and Super Bowl LVIII in February 2024.
“We’re committed to elevating every guest experience as the world relies increasingly on mobile devices and applications,” said MGM Resorts International Executive Director of Enterprise Collaboration Jim Kimball. “This was at the core of our decision to partner with ExteNet. They delight in the user experience – so our properties can reliably bring better service and enrichment to our guests.”
According to ExteNet, the enhancement of carrier signals in challenging areas of the MGM properties is essential to overall guest experience and satisfaction. Greater in-building coverage will allow guests to more easily coordinate plans, arrange dining and show reservations, access keyless check-in, and make online food and beverage orders as well as use social media, text messaging, and calling without interruption.