Amid their prediction market launches, DraftKings, Fanatics and FanDuel have wavered on some responsible gaming protocols they once held up as examples of their supposed altruism.
At launch, the companies have only brought some of the anti-addiction tools from their mobile sportsbooks into their standalone prediction market apps. While users can set betting limits and lock their accounts in the new apps, all launched last month, the platforms did not immediately provide gambling addiction hotline information, session time data or the same betting history visualizations.
In a statement Thursday night, a FanDuel spokesperson said the company, which launched its prediction market app in five states on Dec. 22, would be adding a support hotline to its in-app customer protection suite “shortly” and had just put it in the fine print of its website.
