Chinook Winds Casino Resort has introduced customers to two robots now utilized within the casino. The “Ketty” robot roams the main casino floor delivering bottled water and the “Holla” bot assists in the Siletz Bay Buffet as a busser. The goal of the robots is to enhance guest service in a way that is interactive and efficient.
“We are excited to bring the bots to Chinook Winds to assist our team members and guests,” said Monica Logan, Director of Food and Beverage. “We look forward to exploring their additional abilities to help around the property.”
Developed by Pringle Robotics, the robots utilize LiDAR technology to map the surrounding environment and account for obstacles as they arise. The robots stop when a guest lightly touches the face to retrieve a desired item.