The hacking of MGM Resorts’ computer and data storage systems in September last reportedly cost the group around US$100 million in EBITDAR, according to its SEC filing dated October 5, 2023. Having personally experienced the impact of the cyberattack, I believe it would have suffered even greater losses, but for the apparent slow response of its casino regulator, the Gaming Control Board. Let me explain.
I checked into MGM’s Aria property on the Las Vegas strip on 12 September, having stayed there, without incident, a week earlier. While travelling from Utah back to the property, I heard a radio report that Strip properties operated by MGM has been the target of a large scale cyberattack.