Three major U.S. sports betting operators are pushing back on the Vermont Department of Liquor and Lottery’s proposed regulations, known as “enhanced procedures” in the state.
Though none chose to speak at Wednesday’s board meeting, representatives from Caesars Sportsbook, DraftKings, and FanDuel all submitted written comments questioning proposed rules, from how sign-up forms should be crafted, to how know-your-customer protocols should be handled, to how to offer responsible gambling tools and what 800 helpline number should be included on websites and in advertising.
FanDuel’s 24-page letter was the most comprehensive, though the company’s two competitors echoed many of the comments.
Among the most unusual items included in the proposed enhanced procedures were requirements that operators provide their source code to an independent testing lab — which will be GLI — and that bettors would be able via chat to request to be restricted.
