MGM CEO: Freeway backups biggest complaint of company’s Southern California visitors to Las Vegas

Wednesday, July 5, 2023 9:06 PM
  • Howard Stutz, The Nevada Independent

The Strip’s largest resort operator said the No. 1 complaint it hears from its Southern California customer base — roughly one-quarter of the company’s overall business — is backups on Interstate 15.

MGM Resorts International CEO Bill Hornbuckle said dedicating just a small portion of the $4 billion to $5 billion the federal government has earmarked for transportation infrastructure improvements throughout the U.S. to fix the portion of the interstate that connects the Strip with Southern California “would go a long way” toward solving the challenges faced by the resort industry’s largest customer base.

A few years ago, Hornbuckle took the drive himself just to experience what MGM’s Southern California guests experience that turn a four-and-a-half-hour commute into an eight-hour slog with backups stretching up to 20 miles.