Massachusetts regulators meet with operators to discuss strengthening responsible gambling tools

Sunday, December 10, 2023 4:43 PM
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  • Colin A. Young, State House News Service

Concerned about the tiny percentage of sports bettors who have so far used things like time or deposit limits, the Mass. Gaming Commission is working to convene a roundtable with operators, industry experts and more to talk about how they might be able to make responsible gambling tools “cool.”

The commission received quarterly reports from all eight of its online sports betting licensees since late November, and those reports showed that the responsible gambling tools sportsbooks are required to provide — like allowing gamblers to limit how much or how frequently they can bet, or letting bettors put themselves in a temporary “cool off” period — are not being used by very many people.