Massachusetts completes project to put responsible gaming software on all slots

Monday, September 12, 2022 10:05 PM
  • Jill R. Dorson, Sports Handle

When Massachusetts gaming regulators and Encore Boston Harbor on Monday rolled out the “Play My Way” responsible gaming software on the casino’s more than 2,700 slot machines, it completed a six-year process that makes the state the first in the nation to offer an optional responsible gaming program on every slot or electronic game machine in the state. The program allows consumers to budget how much they will wager and gives updates at 25% intervals throughout the day, week, or month.

Massachusetts has three casinos, and the technology was first installed at PENN Entertainment’s Plainridge Park as a pilot program in 2016. It launched at MGM Springfield in April of this year, and currently 32,000 players have signed up, including just over 3,100 at MGM in six months, according to the Massachusetts Gaming Commission.