Customers frustrated with spotty elevator service at off-Strip Oyo hotel-casino

Saturday, September 21, 2024 12:40 PM
  • McKenna Ross, Las Vegas Review Journal

Spotty elevator service at an off-Strip hotel-casino has left some guests frustrated. Oyo hotel-casino has had service issues at several of the property’s hotel elevators, according to inspection reports and guest complaints.

During a Thursday morning visit to the property, at least one elevator was working for each hotel tower. Others remained down at the time of the visit.

Representatives of the property, located on east Tropicana Avenue, did not respond to multiple requests for comment. A call to the guest services department on Friday also went unanswered.

It’s unclear how long the elevators have been an issue. Complaints filed to various Clark County departments in July and September mention non-operational elevators.