Caesars is creating an omnichannel experience for customers that brings together its online platform and retail property in Atlantic City. The company has launched a new remote-to-cabinet concept called Remote Reels.
Caesars opened a Remote Reels studio inside Tropicana Atlantic City, which features 25 slot machines in enclosed glass walls within a 937-square-foot area. Customers can spin the reels via the Caesars Palace online casino app and play remotely in real time.
Offering an omnichannel experience, an integrated way to enhance customer interaction across all platforms, has become common in the Garden State, especially at Atlantic City casinos and online casinos.
Caesars’ Remote Reels area contains multiple Light & Wonder titles.
