When Transact Technologies sought high-tech components used in slot machines’ ticket printers and sports betting kiosks over the summer, the company hit a supply-chain tangle.
That particular shortage has faded, according to the Connecticut-based company’s CEO, Bart Shuldman. But now, there’s a new concern: paper.
Transact needs a specialized paper used to print ticket in-ticket out vouchers and sports betting slips, and only one company controls that section of the paper market.
“We were able to navigate around the issue with our products, finding different parts that could substitute if parts were out of stock or delayed,” Shuldman said. “But when you have just one supplier of paper, it’s troubling.”
