Among the technologies showcased at G2E 2025 in Las Vegas, artificial intelligence was prominently featured at many booths. The widespread presence of AI indicated that it is no longer just a promising idea but a transforming concept. The use of AI is altering the way operators run casino floors.
SYNK Vision, a collaboration between Xailient and Konami Gaming, is one example of how AI can be deployed. It uses facial recognition technology to enhance player tracking, increase harm minimization, and strengthen AML compliance. According to a study by Acres, unrealized revenue because of uncarded play reaches $1.75 billion per year, with an additional $3 billion spent on issuing physical player cards to first time players and those who forgot their card. TransUnion discovered in 2024 that the gaming industry had the highest rate of digital fraud in the United States, with promotion abuse emerging as the leading threat. Compliance fines can also strike when players share or borrow cards. SYNK Vision addresses these pain points by eliminating card sharing through facial recognition while keeping the process unobtrusive.
Here are the five coolest AI-driven solutions seen at G2E 2025:
1. SYNK Vision — Real-Time Player Intelligence Across the Floor
SYNK Vision generated some of the biggest buzz at the show because it blends operational intelligence with a smoother guest experience. Using AI built directly into slots and table games, it recognizes players instantly and feeds real-time data into SYNKROS without requiring cards or extra steps.
That immediate recognition gives operators cleaner ratings, stronger loyalty tracking, and a more complete picture of how guests engage with the floor. Because everything runs locally, it’s fast, private, and invisible to the player.
Why it matters: SYNK Vision gives operators better intelligence without disrupting gameplay. It elevates loyalty, accuracy, and speed — creating a seamless experience for both guests and staff.
2. Light & Wonder’s ENGAGE AI — Real-Time Intelligence That Redefines Player Engagement
Light & Wonder’s ENGAGE AI stood out as one of the most effective examples of applied artificial intelligence in the industry. Built on a layered ecosystem of real-time data, generative and predictive AI, ENGAGE AI transforms complex information into actionable, triggered insights that drive immediate business outcomes.
Why it matters: Whether it’s predicting churn, identifying high-value players, detecting money laundering, or promoting responsible gaming, ENGAGE AI monitors the enterprise in real time. The result is smarter operations, higher profitability, and stronger player loyalty powered by next-generation AI.
3. IGT TrueAim – Less Artificial, More Intelligence
IGT TrueAim is a real-time adaptable AI solution that helps casinos unlock new levels of player engagement, personalization and data-driven automation. At G2E, IGT demonstrated how TrueAim can enhance its proven Random Riches systems bonusing app.
Why it matters: Data-driven loyalty programs bring precision to player segmentation, increase marketing ROI and drive operational efficiencies.
4. MyCheckr — AI-Driven Biometric Age & Identity Verification
MyCheckr is an AI-powered biometric solution that performs anonymous age estimation and identity verification at access points without storing personal data. It uses on-device processing for fast, private results, making it suitable for on-machine or entry control in gaming zones.
Why it matters: MyCheckr helps operators enforce age restrictions and access control in real time while preserving guest privacy and maintaining floor flow.
5. Gaming Analytics — Self-Learning AI for Casino Intelligence
Gaming Analytics is the industry’s first self-learning artificial intelligence platform built for casino operators. It delivers real-time slot performance optimization, predictive player behavior analytics, automated marketing campaign triggers and revenue forecasting dashboards.
Why it matters: By turning casino operations data into actionable insights in seconds, it helps operators make faster decisions, improve profitability and transition from reactive workflows to proactive strategies.
The presence of AI across the show floor made one thing clear: These technologies are no longer experimental, they’re operational. From compliance and fraud prevention to marketing and player engagement, AI is redefining how casinos operate.
Solutions such as SYNK Vision, ENGAGE AI, and IGT TrueAim point to a new era of intelligent, data-driven casino floors. The emphasis is on speed, precision, personalization, and trust, delivered in real time and embedded directly into the player experience.
