Sightline Payments announces enhancements to cashless tech at Resorts World Las Vegas

November 30, 2022 3:57 PM
Photo: Shutterstock
  • Rege Behe, CDC Gaming Reports
November 30, 2022 3:57 PM

Sightline Payments and Resorts World Las Vegas Wednesday announced the release of second-generation technology for use at the resort. The enhancements include updated remote identification and enrollment, biometric authentication, and a single digital wallet user experience using Sightline’s Mobile+ and Play+ technology.

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“We applaud Resorts World Las Vegas for being so forward thinking, for working so diligently to create the best possible user experience, and for driving the whole industry forward,” said Sightline Co-CEO Omer Sattar in a statement. “Groundbreaking technology builds on itself and this 2nd generation makes cashless gaming more accessible and a better overall experience for patrons. We look forward to working with Resorts World Las Vegas on future generations.”

The updated technology will decrease customer time to play, a key metric that describes the time between when a player signs up and is able to use funds. According to Sightline, Resorts World is the first casino in Nevada to enable remote identity verification, allowing customers to enroll, verify, and fund accounts from anywhere in the world, usually within a few minutes.

Sightline previously petitioned the Nevada Gaming Commission to change the state’s gaming regulations regarding remote verification.

The updated technology also includes enhancements to biometric features of the Resorts World Las Vegas Mobile+ app. The omnichannel cashless wallet’s biometric features now have enhanced security and are easier to use. Customers no longer must go through a two-step process, moving funds from Play+ accounts into wagering accounts and then transferring funds to play slots or table game. This process now takes place seamlessly, allowing guest to spend funds using a single wallet.

When Resorts World opened in 2021, it was the first Las Vegas Strip casino offering guests the option to pay with their mobile devices for anything onsite, including slot machines, table games, retail purchases, and entertainment.

“We knew when we launched the Mobile+ and Play+ technology it would be an iterative process as we would continue to make enhancements and improvements along the way for our guests,” said Resorts World Las Vegas SVP Casino Operations Rick Hutchins. “Today, we’ve dramatically lessened the time and hassle for those who want to take advantage of cashless gaming and enroll in Genting Rewards when they visit our resort. I’m thrilled we’re at the forefront of simplifying the process for our guests by giving them more time to focus on what they came here to do: enjoy themselves.”