San Manuel tribe partners with Cal Poly to attract new hospitality workers

Wednesday, July 7, 2021 2:12 PM

The San Manuel Band of Mission Indians is addressing the shortage of hospitality workers through a collaboration with Cal Poly Pomona.

Graduating students in Cal Poly’s Collins College of Hospitality Management program will be given access to positions being created due to the Tribe’s resort expansion at San Manuel Casino in Highlands, California.

“As we continue to focus on providing a best-in-class experience for our guests and team members, recruiting top talent is key,” said San Manuel Casino General Manager Peter Arceo. “This new collaboration with the Collins College of Hospitality Management allows us to expand our dynamic team and connect students and alumni with endless opportunities.”

In May, San Manuel held a virtual hiring event specifically for Collins College of Hospitality Management students and alumni. Prospective employees were informed about job opportunities associated with the expansion, including food and beverage, culinary, and hospitality positions.

The expansion includes expanded gaming space, a 24-hour restaurant and a high-end dining venue, as well as new retail shops. Phase two will feature 429 rooms and suites and an array of amenities, including dining venues, an enhanced pool experience, a spa, new retail spaces and an event venue.

The first phase of the expansion is due to be completed in July.

The Collins College of Hospitality Management has more than 1,000 undergraduate students enrolled and emphasizes a hands-on approach to learning.

“We are excited to work with San Manuel to connect them with our students,” said Dean of the Collins College of Hospitality Management Dr. Lea Dopson. “We have some very talented individuals that are poised to become the next generation of leaders in the hospitality field.

San Manuel Casino is hosting hiring events twice a week through the summer. Those applying for select cook, kitchen, housekeeping roles and more can receive up to $1,000 as a sign-on bonus.

Rege Behe

Rege Behe brings more than 30 years of experience as a journalist to his role as a lead contributor to CDC Gaming. His work ranges from day-to-day industry coverage to deeper features such as the CDC Gaming Roundtables and the “10 Women Rising in Gaming” series.