Responsible Gaming Education Month survey indicates increased awareness of issues

September 5, 2023 10:02 AM
Photo: Courtesy AGA
  • Rege Behe, CDC Gaming Reports
September 5, 2023 10:02 AM

The good news as Responsible Gaming Education Month Tuesday celebrates the launch of its 25th  anniversary:  84% of those who have gambled over the past year are aware of at least one responsible gaming resource. That’s according to a recent survey of 2,018 adults conducted by YouGov for the American Gaming Association.

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Survey participants also stated confidence in the effectiveness of responsible gaming tools, policies, and initiatives. More than 75% of players consider these measures to be effective in encouraging responsible play:

  • Deposit limits (85%)
  • Time limits (78%)
  • Wager limits (77%)
  • Employee training (77%)
  • Industry code of conduct (75%)

Also, 53% of sports bettors surveyed noted they saw increases in responsible gaming messaging over the past year.

“Our industry’s success is based on earning customer trust, providing safeguards for responsible gaming, and implementing tools that our customers engage to bet responsibly,” said AGA Vice President, Responsibility Cait DeBaun in a statement. “Today’s data shows our united effort to elevate responsible gaming is clearly resonating with players and shaping a safer gaming landscape.”

Responsible Gaming Education Week began in 1998 and has since evolved into a month of initiatives. This year’s programming is divided into four weekly blocks:

  • Sept. 1-10: Empowering Customers to Play Responsibly
  • Sept. 11-17: Legal, Regulated Gaming Protects Players
  • Sept. 18-24: Building a Responsible Gaming Culture Within
  • Sept. 25-30: Advancing Responsible Gaming with Research

RGEM details and resources to participate, including a toolkit for turnkey activation, can be found here. To learn more about the history of Responsible Gaming Education Month, here’s a link to an interview with DeBaun.