Andrew Cardno, Quick Custom Intelligence’s Co-Founder and Chief Technology Officer, made a stunning claim during Wednesday’s Raving Next Casino Strategy and Operations Summit.
“I say this in all seriousness, I think I’m functioning at the level of about 50 people,” Cardno said during virtual session “AI That Pays: Top Five Integrations Changing Casino Profitability Right Now.”
While the claim might seem outrageous, Cardno – a longtime advocate of artificial intelligence – noted his accomplishments as proof: A research project he’s conducting with the use of generative engine. His work on QCI’s analytics platform. The more than 15 books he’s published.
Cardno said QCI employees are evaluated on how well they use generative intelligence, or ChatGPT or Open AI. The lessons for the gaming industry are immense.
“And just consider for a moment if you could double the output of your entire team, which you can, why wouldn’t you do that and why wouldn’t you measure that?” he said.
The numbers cited by Cardno are astonishing. He said the artificial intelligence industry is projected to be worth $350 billion by 2033. It is expected to have 750 billion users by 2030.
“I think the really important thing for you all to understand is that your organization is full of people using generative artificial intelligence every single day,” Cardno said. “Whether you are allowing it in your organization or not, it’s almost unstoppable. I can take my camera, I can take a photograph of the screen, and I can get it to get it to do all sorts of analysis and things just from the photograph. It’s a force of change and direct engagement that we’ve just never had before.”
Cardno said the adoption rate of artificial intelligence is unprecedented. Whereas when radio, color television, cell phones or any other technology has emerged over the past 100 years, the adoption rate was deliberate, usually taking seven to 10 years before widespread use.
But AI has exceeded that adoption rate.
“This is different than things that have happened before,” Cardno said. “It’s really different because we’ve never had a new technology, that just happened in a two-year period, where all of a sudden, everybody’s using it.”
Cardno noted that in the past, one might have to go to a data scientist like himself to write software. But that’s no longer the case.
“You are now able to do this yourselves. It’s a democratization,” he said. “You don’t have to go that Excel expert, because the spreadsheet is going to do it for itself. You just have to talk to it or chat with it. It’s a massive accelerant in terms of human productivity.”
Cardno also commented on the prompts one encounters while using AI. Suppose a user is working on a document. Does that person share the prompts generated by AI with others while sharing the document?
“Someone comes to you with this beautiful document, or this beautiful Excel spreadsheet, or this beautiful PowerPoint, really well prepared,” Cardno said. “Oh, this is a great job. But who do you give credit to?”
Cardno noted that he always shares prompts with others so they can “pick it up and take it further.”
“I’ve set the framework for a discussion,” he said. “If I’m making something and I share the prompt, I’m actually giving that person something that they can take further. It’s been incredibly effective. It’s more effective than sharing a document.
“When you share a document, you’re not showing someone the thought process you have, the original ideas you have, the human input in them.”
