PayNearMe recently introduced Smart Switch, a technology that provides full card processing redundancy with a single integration and single contract. Through onboarding of clients to multiple merchant processors, PayNearMe can activate Smart Switch to reroute card transactions in the event of processor downtime or issues.
“We can’t control when or how merchant processor failures or outages happen, but we can protect our clients from losses when card processing disruptions inevitably occur,” said PayNearMe Vice President of Product Steve Kramer in a statement. “With Smart Switch, we simply hit a button when outages happen and, in mere seconds, our clients are rerouted to another processor, allowing them to continue processing card transactions.”
In a release, the company stated that payment providers often rely on a single merchant provider, leaving systems exposed to potential disruptions and risk. Smart Switch makes card processing redundancy and reliability available to all PayNearMe clients, regardless of technical expertise or resources.
“Redundant card processing has long been the standard for highly sophisticated e-commerce merchants, but has been out of reach for most due to the complex technical expertise and ongoing maintenance required,” Kramer said. “Our clients gain access to Smart Switch with no additional work or configuration.”
Kramer added that not providing card processing redundancy exposes businesses to revenue loss, escalates costs due to surges in customer service inquiries, and can increase reputational risks.
“With Smart Switch, we’re shielding our clients from these outage-related losses and sending a clear message to the industry—card processing redundancy is crucial for billers and iGaming operators,” Kramer said. “Payments platforms that don’t incorporate this level of redundancy will quickly become irrelevant.”
