Cashless provider Marker Trax Tuesday introduced John Henderson as its new senior vice president of operations. Henderson will lead strategic planning efforts, direct the pursuit of key performance indicators, execute new operator and customer initiatives, and work on ensuring product and technology quality control.
Henderson will work with and report to Marker Trax President Charlie Skinner.
“We’re cementing our leadership position in the cashless space, and John is the right leader, at the right time, to help guide us there,” said Skinner in a statement. “He has tactical expertise, and a long track record of success in the IT space. More than that, though, he’s always eager to innovate – which aligns perfectly with our philosophy and goals. We’re lucky to have him on board.”
Henderson has more than four decades of experience in technology-based business solutions. Before joining Marker Trax, he served as chief information officer at WorldStrides, an educational travel services company. He’s also held client partner roles at Accenture, IBM, and Cognizant and has worked for global brands including Choice Hotels, Hilton Hotels, MGM Resorts, Wynn, Disney, and Royal Caribbean.
“Every step of his career, John’s shown natural aptitude for client relationship management and large-scale systems integrations, and a keen, tactical eye for optimizing performance at all levels of an operation,” Skinner said. “At Marker Trax, we’re increasing our market footprint through continual innovation, and John’s tactical leadership will be of tremendous benefit to reaching our goals,”
