Las Vegas: Resorts World employs JCM’s sophisticated tech on casino floor

Tuesday, August 3, 2021 10:46 PM

When Resorts World opened June 24, it was billed as the first totally new Las Vegas casino in 10 years.

It also marked the Nevada debut of a floor-wide install of some of the world’s most advanced gaming technology, due to the work of JCM Global. The Las Vegas-based transaction and payment technology company installed its FUZION technology throughout Resorts World,

“As we were working with the Resorts World team on this project, they clearly expressed their desire to equip the casino floor with the most sophisticated gaming technology anywhere,” said JCM SVP of Sales, Marketing & Operations Dave Kubajak Tuesday in a statement. “FUZION, and the entire suite of JCM products, certainly fit that description and provide the technology foundation for the Resorts World Las Vegas team to deliver an exceptional gaming experience to its guests.”

Most patrons who have visited Resorts World since it opened aren’t aware of the company’s products, but its technology is prominent on the gaming floor. In addition to Fuzion, JCM also installed its iVIZION bill validator, GEN5 Thermal Printer, ICB Intelligent Cash Box system, and PromoNet couponing solution.

The technology allows Resorts World’s teams to proactively manage their casino floor operations with features such as predictive emergency drops and printer paper fills, automated firmware upgrades, drop and count room management, AML alerts, enhanced security capabilities with transaction image captures, and real-time performance monitoring of all the peripheral devices on the casino floor.

JCM’s solutions also are involved in every aspect of the casino, from auditing and the count room to security, slot operations and surveillance.

“We are extremely proud to be an integral part of the largest new resort to open on the Las Vegas strip in over a decade,” Kubajak said.

Rege Behe

Rege Behe brings more than 30 years of experience as a journalist to his role as a lead contributor to CDC Gaming. His work ranges from day-to-day industry coverage to deeper features such as the CDC Gaming Roundtables and the “10 Women Rising in Gaming” series.