The all-in-one TITO FABIKiosk is already changing the gaming industry even though it launched less than two years ago, FABICash CEO Anthony Rabito says.
The do-it-all kiosk not only streamlines jackpot payouts but also handles TITO payouts, bill-breaking, ATM withdrawals, e-check processing, and e-wallet funding of TITO payouts. Customized casino marketing can be displayed on its 49-inch curved LED screen, which dwarfs the 17-inch flat screens from other providers.
Rabito, who founded the Louisiana-based cash access provider FABICash in 1996, said the company is the only one combining all those services into one kiosk.
“We built a kiosk that’s meant for very high volume and designed specifically for casinos,” he said, with an emphasis on high quality of parts and components. About 400 have been installed across the United States and almost 500 more are on order, he added. The FABIKiosk will be part of the company’s product display at October’s Global Gaming Expo in Las Vegas.
Rabito said the kiosk puts more money on the casino floor through its array of options for players to access cash. In addition to standard ATM functions, the FABIKiosk allows debit card cash advances, charity donation for the spare change from TITO payouts, and the capability of moving funds directly to the digital FABIWallet.
The ability to handle jackpot payouts eliminates the need for casino staff to use separate kiosks for those functions and reduces the payout time to about three minutes instead of 12-15 minutes, he said. “What really separates us from everybody else is the jackpot portion,” he added, explaining that a handheld device alerts slot attendants when and where a jackpot hits, then creates the tax forms and other paperwork for the winning player to sign electronically. The player can choose to be paid with cash, a TITO ticket, a check, or a deposit in their FABIWallet.
In addition to manufacturing the kiosks, FABICash wrote and owns the web-based kiosk software, allowing customization for each casino client. “Owning your software is power,” Rabito said. Users can receive any changes or updates simply by closing and reopening their browser.
FABIKiosk’s 49-inch screen is another example of a product designed for casino use. The top third of the screens on all kiosks at a property can be programmed to display promotional messages about slot tournaments, special offers, or other events. The message can be loaded onto all of the site’s kiosks at once from the marketing director’s office. “We wrote that software with marketing directors’ input,” Rabito said. In addition, the kiosks can be customized for color and to display the operator’s logo.
From a player standpoint, Rabito said, “casino customers find our kiosks to be more user-friendly, simpler to navigate and redeem a ticket, much easier to do an ATM or e-check transaction, and definitely much faster and easier to pay out a jackpot.”
In addition to the FABIKiosk, the company’s G2E booth will spotlight new products including a loyalty kiosk, cage dispenser, and a device that allows players to use a slot ticket for a table game buy-in.
“We continue to be the leader in new technology,” Rabito said. “Our company is growing at a crazy clip. We’re in about 300 casinos now nationwide and we were awarded several major corporate contracts this year. According to our customers, we are the No. 1 cash access provider in the industry.”
