California: IGT to install cashless gaming at Agua Caliente Casino properties

California: IGT to install cashless gaming at Agua Caliente Casino properties

  • CDC Gaming Reports
July 23, 2021 3:06 PM
  • CDC Gaming Reports
  • Other

International Game Technology announced today that the Company has entered into an agreement to implement its Resort Wallet cashless solution and its IGTPay full-service funding solution at Agua Caliente Casinos in Rancho Mirage, Palm Springs, and Cathedral City, all in California.

The deployment of Resort Wallet and IGTPay will give patrons mobile access to funds from all available sources, including credit and debit cards, bank accounts, and ewallets.

“IGT’s cashless technology, offered to patrons through Agua Caliente’s Play Agua app, will help us deliver on our commitment to providing enhanced safety through reduced contact and offering a more convenient gaming experience,” said Bill Oliver, Chief Information Officer, Agua Caliente Casinos.

“Implementing IGT’s Resort Wallet and IGTPay solutions will position Agua Caliente Casinos in the vanguard of advanced casino technology and player convenience,” said Ryan Reddy, IGT Senior Vice President of Global Product Management for VLT, Systems and Payments.

Agua Caliente Casinos is scheduled to implement the full suite of IGT’s Resort Wallet modules by the end of this year. The suite includes both flexible variations of IGT’s cashless offering: cardless and carded. The player’s PIN-protected cashless wagering account can fund both variations either digitally through external sources via IGTPay or via cash deposits at the casino cashier, kiosks, and slot machines. Players can also transfer funds among slot machines onsite, as well as among Agua Caliente’s other properties, or withdraw funds into a bank account. Agua Caliente Casinos also benefits from IGT’s Payments team, which has been operating in digital gaming markets since 2013 and will support all aspects of payment-related services.

With the cardless variation of Resort Wallet with IGTPay, players will be able to use Agua Caliente’s Play Agua mobile app to access their cashless wagering account. Players tap their smartphone on a slot machine to card in, then transfer funds electronically to the game.

For patrons who prefer to use physical loyalty cards, the carded cashless variation of Resort Wallet enables them to use their Agua Caliente ACE Club card to access their cashless wagering account. With it, players insert their card into a slot machine and transfer the funds into the game.

Following the launch of cashless play at the slot machines, Agua Caliente Casinos plans to extend its Resort Wallet-enabled cashless capabilities to table gaming and retail services throughout the enterprise.