William Hill fined £19.2m for failures that let customer gamble £23,000 in minutes without checks

William Hill fined £19.2m for failures that let customer gamble £23,000 in minutes without checks

Article brief provided by The Independent
  • Thomas Kingsley, The Independent
March 28, 2023 3:44 PM

Three gambling businesses owned by William Hill have been hit with a record fine of £19.2 million [$23.7 million] for “widespread and alarming” social responsibility and anti-money laundering failures.

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One customer was allowed to open a new account and spend £23,000 in 20 minutes, while another spent £18,000 in 24 hours – both without any checks.

Anti-money laundering (AML) failures included allowing customers to deposit large amounts without conducting appropriate checks. One customer was able to spend and lose £70,134 in a month, another to lose £38,000 in five weeks and another lost £36,000 in four days.

The penalty for the failures is the largest in the Gambling Commission’s history.

WHG (International) Limited, which runs williamhill.com, will pay £12.5 million; Mr Green Limited, which runs mrgreen.com, will pay £3.7 million; and William Hill Organisation Limited, which operates 1,344 gambling premises across Britain, will pay £3 million.