UK: Two Kindred-owned operators fined £7.1m for failing to protect customers

UK: Two Kindred-owned operators fined £7.1m for failing to protect customers

Article brief provided by Sky News
  • James Sillars, Sky News
March 23, 2023 9:27 PM
  • James Sillars, Sky News

Two online gambling brands have been fined a total of £7.1m by the industry regulator – the latest to be penalised for failing to protect customers from problem gambling risks.

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The Gambling Commission said 32 Red Limited, which runs 32red.com, would pay £4.2m and Platinum Gaming Limited, which runs unibet.co.uk, £2.9m. Both are owned by Kindred Group.

The watchdog said 32Red’s social responsibility failures included failing to identify customers at risk of harm based on their session times, and not having effective enough controls to identify and protect potential problem gamblers.

One customer, the commission said, was allowed to deposit £43,000 and lose £36,000 within seven days.