John Bollom, President of UK industry trade body Bacta, has hit back at the recent BBC probe into land-based player safety standards.
Bollom called a recent BBC investigation “unrepresentative”, after an undercover reporter was allegedly allowed to play across a number of Adult Gaming Centres (AGCs) in South England despite self-excluding themselves.
Player protection policies mandated by the UK Gambling Commission (UKGC) state that those on the self-excluded registry must be revoked access to AGCs within a 1km radius, or more if they decide to expand it.
Bacta’s President did not outright deny the results however, instead focusing on the fact that the industry must collectively address such scenarios to ensure appropriate actions are taken in a timely manner.
